RFQ form
For a single product request, the online form keeps essential commercial details in one place.
- Part number or model
- Quantity
- Company and business email
- Destination
- Message
Siemens PLC spare parts RFQ support
Siemens Automation RFQ and Order Support
Get support with Siemens part verification, RFQs, order quantities and delivery planning for maintenance and project purchases.
Our transaction process
From Enquiry to Delivery
Inquiry
Enquiries are accepted through the RFQ form, email or WhatsApp. The form keeps the model, quantity, company, business email, destination and message together; direct contact can include brand, specification, required condition, BOM and product or nameplate photos.
Quotation
After receiving the request, our team checks the product reference and prepares a clear quotation within 24 hours. Availability, lead time, requested condition and a competitive price are confirmed for the stated quantity and destination.
Confirm PI
The proforma invoice records the agreed model, quantity, condition, price, destination and commercial terms. It gives both sides one clear reference before the order is released.
Check product
Before packing, the product reference, manufacturer label, quantity and requested condition are checked against the confirmed PI. This helps reduce avoidable discrepancies before dispatch.
Packaging
Packaging is selected for the component type and handling needs, helping protect industrial parts during international transit. The agreed transport method remains part of the order reference.
Logistics & delivery
After final packing, shipment is coordinated around the confirmed destination, selected freight method and agreed delivery terms. Dispatch and tracking information are shared through the agreed contact channel once available.
Request information
Enquiry Channels
The website, email and WhatsApp support different request formats; the same sales team responds on each channel.
Email or WhatsApp
Email and WhatsApp can carry a parts list or files for more detailed and multi-line requirements.
- Product brand and specification
- Required condition
- Product or nameplate image
- BOM or item list
- Destination and quantity
Assistance Following Shipment
After shipment, our contact team can follow delivery information, address questions about delivered products and receive further spare-parts sourcing requirements.
Delivery Follow-Up
Order reference, destination and shipment information keep delivery communication linked to the relevant order.
Delivered Product Consultation
Part number, nameplate information, order reference and product images provide the reference for questions about a delivered item.
Further Parts Sourcing
Existing model references, quantities and BOM documents can be used for subsequent spare-parts sourcing requirements.