This Privacy Policy explains how plcally.com handles information submitted through this website in connection with Siemens automation parts, RFQs and related procurement enquiries.
Information provided to us
An RFQ or direct message may include a contact name, company name, business email, telephone or WhatsApp number, part number or model, quantity, destination, requested condition and message. Product photographs, nameplate images, BOM files and technical specifications may also be included when they help identify a requirement.
How information is used
We use enquiry information to identify the requested item, respond to the request, discuss technical or commercial details, prepare a quotation and communicate about a potential or confirmed order. Information may also be used to maintain request records, protect the website and prevent misuse of its contact forms.
RFQ form, Email and WhatsApp
The RFQ form is intended for business enquiries and does not require a customer account. Email and WhatsApp are direct communication channels. Messages sent through these services are also subject to the data practices and terms of the relevant service provider. Please avoid sending passwords, payment credentials or other information that is not needed for an automation parts enquiry.
Technical information
Limited technical information may be processed when the website is used, including information required for site operation, form security, language display and technical troubleshooting. Essential cookies or similar device storage may be used for these functions. Cookie preferences can be managed through device settings, although some website functions may be affected.
Access to information
Information may be handled by personnel and service providers involved in receiving enquiries, operating the website or supporting business communication. Information may also be disclosed when required by applicable law or when necessary to protect the website, its users or its operations.
Retention and security
RFQ messages and form records are retained for the period needed to respond to the request, maintain operational records, address security matters and meet applicable requirements. Reasonable administrative and technical measures are used to protect business information, but no internet transmission or storage system is completely secure.
International enquiries
plcally.com receives enquiries from customers in different countries. Information may be processed where communication and business operations require. Privacy protections and legal requirements can differ between jurisdictions.
Privacy requests
Where applicable law provides rights relating to personal information, a request may be sent to the contact address below. Please provide enough detail to identify the relevant enquiry so that the request can be handled appropriately.
Contact
For privacy questions or requests, contact [email protected].
Policy updates
This policy may be updated when website functions or information practices change. The latest version will be published on this page with its updated date.